If you are using Thunderbird email, and AVG as your virus scanner, then you will find that the AVG plugin for Thunderbird is broken. AVG has stated that they are retiring support for the Thunderbird plugin, and instead are pushing people to the "Personal email scanner."
If you want to keep AVG and Thunderbird the follow steps are highly recommended and what I did to fix the issue.
1) Install the "Personal email scanner" in AVG
-- In windows: Use the control panel
-- open programs
-- click AVG
-- click Change button
-- follow prompts to add "Personal email scanner" as an installed option.
-- You may also reinstall the AVG product if that does not work for you.
2) Configure AVG and Thunderbird to use the new email scanner
3) If you use SSL/TLS you will need to take additional steps, which can be found here:
http://free.avg.com/ww-en/faq.num-4387
4) To test you can use a page found via google. Another method I found that I really like is found below, and uses telnet directly to the SMTP.
https://kc.mcafee.com/corporate/index?page=content&id=KB55194
The telnet method avoids the issues you may find while attempting to test via email...
Good luck!
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